Sunday, July 17, 2011

review of pizza hut's 'wing street' wings



Took the family to Pizza Hut a few nights ago, and couldn't help but notice the heavily advertised wing street wings addition to their menu.  I'm not really a food critic, but I love wings!  I also enjoy their deep-dish pizza, so how'd it turn out?

Turns out it's all just marketing fluff.  They claim their wing recipes are award winning.  They even put little blue ribbons by some of the flavors on the menu.  I can't imagine ANY contest the wings I ate would win.

I ordered their bone-in medium wings.  Right off the bat, the breading was very crisp.  As I was biting into my first wing I thought the breading had some potential .  That's until the flavor of the sauce hit me.

Thick Salty flavor bit my mouth back.  I hoped that my taste buds would adjust and be ready for the second bite.  They adjusted, and in addition to the thick salty flavor I tasted what I can only imagine mace tastes like. I teared up, not from the heat, but from the salt.

The wing itself was dry, as can be expected from a cooked, frozen, and reheated chicken...  Reheated in a pizza oven, and that's the real problem.  Their wings engineered to be easy and fast to cook, and to last a long time in the freezer.

If this is some sort of attempt to compete its a complete flop.  Why not commit to the idea of being 'wing street' and bring deep fryers in.  Make the wings fresh, add the sauce after they're cooked.  If this is a restaurant, shouldn't there be care in the preparation of the food and it's taste be taken into consideration?  I can imagine it's being run by people who crunch the numbers and calculate the costs of adding deep fryers to the kitchens, increased insurance costs, and additional training for their cooks.   After taking a good hard look at the figures, they decide 'no, lets just call it award winning,  and continue to make them taste like poo.'

Their deep-dish pizza was fine, overall, the experience was horrible.  I could only eat 1 wing, and that was a struggle.  This is a prime example of a destructive bureaucracy.

Saturday, July 9, 2011

Bad Business Sense

I'm not an expert on business, but a recent situation I was involved in with someone who claims to be a business expert just blew my mind.

The basics of the situation:
I met someone on LinkedIn with a few of the same capabilities as DFW IT Dept
DFW IT Dept was dropping a client. (we couldn't afford to have our time wasted by this deadbeat anymore)
I attempted to direct them to the people I met on LinkedIn.

After letting the person know I had directed a client in their direction, a string of long inquisitive emails started pouring in.

They were grilling me on the client, and poking at our capabilities.  At the end of my third response to her rather annoying and unprofessional messages, I said 'anyways, I'd rather not waste anymore time on the subject'

I was frustrated.  Not only had the client wasted my time, now this person who I had attempted to give a lead was wasting my time.
I thought that was the end of the situation...

A couple days later I saw she had made a blog post. (she linked it from her linked in)  When I read it I was surprised to see that I was the subject of the post on her 'professional' blog.

In all my politeness to her the only thing she managed to quote from me was 'anyways, I'd rather not waste anymore time on the subject' in her five paragraph rant.  She managed to comment on a lot of things she was clueless about and stated her bad assumptions as fact.

Thankfully she didn't mention any specifics about me or DFW IT Dept.  So she sort of silently burned the bridge.  But WHY?  Is she really that desperate for validation?  She has to create these fantasies of professional superiority to soothe her wounded ego?  At the end of her rant "You can be sure that we won't be exposing our clients to such a cavalier, and unprofessional attitude."  Don't worry children, I'll protect you from my competitors.

The true idiocy of this deception is her target: an SEO.  Truely I'm not moronic enough to pick a fight with, or even cross an SEO.  All the positive web marketing work she's done for her company can easily be destroyed.  People are far more likely to believe any negative reviews out there than positive ones.  Why make a special effort to burn this bridge?

My only guess is she felt dreadfully intimidated when she had a peak at our website and realized she was way out of her league, and saw an opportunity to make herself look better, while making a competitor look bad, and jumped on it.  Her need to do this is based on her complete incompetence when it comes to her actual field of web design and development.  Her site looks like their color pallet was named 'baby vomit' and for her layout she took a below average template and made it look worse.

It may seem like a massive waste of time, but truly I feel like I've gained insight into another dynamic of the human mind, and I'm happy with this.